Your privacy is our priority. This document explains in detail how cuci100 collects, uses, stores, and protects the personal information of every member on our platform.
How cuci100 Protects Your Privacy
Six layers of data protection that cuci100 implements to keep your personal information secure.
All data transmitted between your device and cuci100 servers is protected with banking-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Your personal data is stored on servers protected by layered access controls, industry-grade firewalls, and 24/7 intrusion monitoring systems. Access to member data is restricted to authorised personnel only.
Cuci100 uses a two-factor authentication (2FA) system to protect member accounts. Only you can access your account — no cuci100 staff will ever ask for your password through any channel.
Cuci100 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes. Your data belongs to you — it is not our business commodity.
The cuci100 privacy policy is drafted in compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia. We adhere to all legal requirements relating to the processing and protection of personal data.
You have the right to access, correct, or request deletion of your personal data at any time. Our team will process each request within 14 working days of receipt.
Cuci100's security infrastructure uses the same standards as leading Malaysian financial institutions to ensure your data remains protected at all times.
Cuci100 ("we", "our platform") is fully committed to protecting the privacy and personal data of every individual using cuci100.fun. This Privacy Policy explains how we collect, process, store, and protect your personal information in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia.
By registering as a member or using any cuci100 service, you agree to the data protection practices described in this document. This policy applies to all platform users, including visitors, registered members, and former members still within the data retention period.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy cuci100 as the complete agreement document.
We take seriously the trust you place in us when sharing your personal information. Every data-related decision is made with our members' interests and safety as the top priority.
Cuci100 only collects personal data necessary for the stated purposes. The following are the categories of information we collect:
Personal Identification Information:
Contact Information:
Financial Information:
Technical & Usage Data:
cuci100 never requests credit/debit card information directly. All payments are processed through certified and secure third-party payment processors.
Cuci100 collects your personal data through several transparent and lawful methods:
We do not collect personal data from third-party sources without your knowledge and consent, except for identity verification or anti-money laundering compliance as required by law.
Personal data you provide to cuci100 is used solely for legitimate purposes as stated below. We will not use your data beyond the scope of the following purposes without obtaining your renewed consent:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creates, updates and manages your member account | Contract Performance |
| Identity Verification | KYC process to verify eligibility and prevent fraud | Legal Obligations |
| Payment Processing | Processes deposits and withdrawals securely | Contract Performance |
| Customer Support | Helps resolve member queries and complaints | Legitimate Interests |
| Platform Security | Detects and prevents fraud, hacking and abuse | Legitimate Interests |
| Regulatory Compliance | Meets AML reporting requirements and regulatory obligations | Legal Obligations |
| Marketing Communications | Sends promotions and offers (with your consent) | Consent |
Cuci100 does not sell, rent, or transfer your personal data to any third party for their own marketing purposes. However, we may share your information with the following parties in limited circumstances:
Every third party that receives your data is bound by a data processing agreement requiring them to maintain confidentiality and use the data solely for the specified purpose.
Cuci100 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure.
While cuci100 takes all reasonable precautions, no system is 100% immune to cyber threats. We encourage you to take protective measures as well, such as using a strong password and not sharing your login credentials.
Cuci100 retains your personal data for as long as your account is active and for a defined period after account closure, in accordance with applicable legal and regulatory requirements.
Once the designated retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by cuci100:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request restriction of your data processing in certain circumstances provided by law.
You may request your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, contact us at [email protected]. We will process your request within 14 working days from the date of receipt.
Cuci100 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how members interact with our services.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the cuci100 platform.
The cuci100 platform may contain links to third-party services such as payment processors or game software providers. This Privacy Policy applies exclusively to the cuci100 platform.
Cuci100 is not responsible for the privacy practices of third-party services. We encourage you to read the privacy policy of each third-party service you use separately. All payment processors partnering with cuci100 are licensed entities that comply with PCI-DSS industry security standards.
Cuci100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements.
Members will be notified of any significant amendments via:
The "Updated" date at the top of this document indicates when the latest amendments took effect. Continued use of the platform after amendments take effect constitutes your acceptance of the latest version of this Privacy Policy.
We recommend reviewing this Privacy Policy periodically, at least once every three months, to stay informed about how we manage your personal data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact cuci100's Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Department of Personal Data Protection under the Ministry of Communications and Digital.
For more information about your rights and responsibilities as a cuci100 member, please refer to Terms & Conditions and Responsible Gaming Policy us.